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SHIPPING
Thank you so much for shopping with us! Once you place your order, we will process and ship your order within 1-2 business days of your purchase.
We ship out of Morris Plains, NJ and ship our packages via the UPS or United States Postal Service (USPS). We cannot be responsible for transit time as that is the responsibility of the carrier. Shipping is generally anywhere from 2-5 days but is not guaranteed.
Need your order fast fast FAST? Just contact us and we will gladly do everything in our power to make it happen!
Local? Please choose Curbside/In-store Pickup. In a pinch? Choose in-store pick up and call us to arrange FREE Local Delivery.
We currently do not offer international shipping.
RETURNS
Of course we hope you are more than thrilled with your goodies from Regalo! In the event that you're not, here’s how we’ll remedy it!
You may return new, unopened items within 7 days of delivery. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), and the time it takes us to process your return once we receive it (3 to 5 business days).
In order to get this process underway, please email us or, for quickest response, give us a call at (973) 998-7744. Please note, all BOGG BAGS are FINAL SALE.